We understand that plans can change! Below is our policy regarding order cancellations:
- Cancellation Period:
You may cancel your order within 24 hours of placing it for a full refund. After this period, we may not be able to accommodate cancellations due to the custom nature of our products. - How to Cancel:
To cancel your order, please contact our customer service team at 0315 777 4523. Be sure to include your order number and the reason for cancellation. - Refund Process:
If your cancellation is processed within the allowed period, a full refund will be issued to the original payment method within 7-10 business days. - After 24 Hours:
Cancellations requested after the 24-hour window may be subject to a cancellation fee of up to 30% of the total order value, to cover production costs incurred. - Exceptions:
Customized or made-to-order items cannot be canceled once production has begun. If you have any questions regarding your specific order, please reach out to us. - Changes to Your Order:
If you wish to modify your order instead of canceling it, please contact us within the 24-hour window to discuss possible adjustments.
Thank you for choosing CORNORS! We appreciate your understanding of our policies.